An off-track garage door wouldn’t move, and Mr. Peterson didn’t want to force it.
If the garage door is off track, you should never try to force it. Mr. Peterson made the right call in this situation by deciding not to force it because it only makes matters work. Our first task when we arrived was to balance the door in position and to disconnect the opener system. We didn’t want the door to move and cause injury. Our team repaired the damaged track and discovered a few rollers that needed replacing. That didn’t take long, and we lubricated the tracks for good measure. After testing the door, we were glad to see that it started working perfectly again.
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* $29 service call - deducted from the service
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